When registering an account on the Ping Pong Rewards & Loyalty portal you will be issued a digital loyalty card with a unique QR code which can be downloaded and stored in your wallet mobile application.
By registering your account, you will gain access to the Ping Pong Rewards & Loyalty portal where all your visits’ data will be stored as well as your points balance, and loyalty treats.
If you have an existing loyalty account, your data and account balance will be directly linked to a new account on the portal through which you can download your unique QR code to store in your mobile wallet app.
Presenting your digital loyalty card QR code to a member of Ping Pong staff you will be able to accrue loyalty points each time you visit Ping Pong, spend loyalty points, and redeem your loyalty treats.
Points earned will be stored in your loyalty account and will be valid to use towards your bill payments on your next visits, for each £1 you spend you will earn 2 loyalty points.
In "Ping Pong Credit", 50 loyalty points correspond to £1 value, which can be spent towards your bill at any Ping Pong restaurant in London.
Points accrued will be valid to use for one year. After one year any unused points will be deleted and your account balance will be zeroed.
Ping Pong loyalty rewards such as loyalty treats, and birthday vouchers will be also stored in your account in the “My Treats” section of the portal. If you have an existing account, your existing vouchers, and loyalty treats will be automatically added in the “My Treats” section of the portal.
1. GENERAL AND ACCEPTANCE
1.2. This Agreement governs your use of: (i) our Ping Pong Rewards & Loyalty Portal operated by Ping Pong Ltd www.pingpongdimsum.com; Throughout this Agreement, we will refer to Website, Application and Services together with any software, data, information or other material contained in or accessible via the Website and/or the Portal and/or the Services, collectively as “Ping Pong”.
1.3. The titles in this Agreement are provided only for your convenience and are not to be used in interpreting the Agreement. This Agreement applies equally to both genders, and the masculine language is used for convenience reasons only.
1.4. BY BROWSING, ACCESSING AND/OR USING ANY PART OF THE PING PONG REWARDS & LOYALTY PORTAL, YOU AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT WISH TO BE BOUND BY THIS AGREEMENT, PLEASE DO NOT ACCESS OR USE ANY PART OF THE PORTAL.
1.5. By browsing, accessing and/or using any part of Ping Pong Rewards & Loyalty Portal (whether with or without registration) you represent and warrant that: (i) You are 18 years of age or older; (ii) you are eligible to enter into binding contracts; you have an email address; and (iv) you have a valid credit card issued in England by one of the credit card companies.
1.6. Please note that Ping Pong reserves the right, at its sole discretion, to revise, modify or change or remove portions or all of this Agreement, at any time. Please check periodically the Ping Pong Rewards & Loyalty Portal to review such changes in the Agreement. Your use of, including any browse through or access of any part of the Ping Pong Rewards & Loyalty Portal, after such revised Agreement has been posted on the Ping Pong Rewards & Loyalty Portal, shall constitute your consent to the new or revised Agreement.
2. REGISTERING AND CREATING YOUR ACCOUNT
2.1. To redeem points when you visit Ping Pong and use your points towards your bill on future visits using the Ping Pong Rewards & Loyalty Portal, you must register for an account (“Account”) and fill out a registration form. This is so that we can provide you with easy access to perform various functions on the portal, view your loyalty balance, past visits, store any point credit for you, store your new and existing vouchers, change user settings, and modify your communication preferences.
2.2. Once you finish registration, you will receive an e-mail with your digital wallet to download into your mobile device.
2.3. The registration form shall include the following information:
2.3.1. First and last name.
2.3.2. Valid personal email address that you access regularly.
3. RESTRICTIONS USE; UNAUTHORIZED OR ILLEGAL USE
3.1. If you violate any of these limitations and/or commit fraud or falsify information in connection with your use of the Ping Pong Rewards & Loyalty Portal or in connection with your Account, your Account will be terminated immediately and we reserve the right to hold you liable for any and all damages that we suffer, to pursue legal action through relevant local and national law enforcement authorities and to notify your Internet Service Provider of any fraudulent activity we associate with you or your use of the Ping Pong Rewards & Loyalty Portal. If we terminate your Account, you may not re-enroll or join under a new Account unless we formally invite you.
3.2. Without derogation from anything in this Agreement, Ping Pong reserves the right to decline any new registration or to cancel any account, or to prevent any use of the Ping Pong Reward & Loyalty Portal (or any part of the Ping Pong Reward & Loyalty Portal), or to prevent user from making any purchase using the Ping Pong Rewards & Loyalty Portal, either temporarily or permanently, at any time in its sole discretion without providing any prior notice, including due to any of the following: (i) the user performed an illegal acting by the law; (ii) the user violated any provision of this Agreement; (iii) the user provided incorrect information when registered for the account; (iv) the user performed an act or omission that harms the Ping Pong and/or anyone on its behalf and/or proper functioning of Ping Pong and/or on any third party; (v) if the credit card user has been blocked or restricted in any way.
4. DISCLAIMER OF REPRESENTATIONS AND WARRANTIES
4.1. Ping Pong is provided by Ping Pong on an "as is" and "as and when available" basis to users. You use the Ping Pong Reward & Loyalty Portal at your own risk.
4.2. Ping Pong makes considerable efforts to make information made available via the Ping Pong Rewards & Loyalty Portal as accurate as possible, but no warranty or fitness is implied.
4.3. Neither Ping Pong nor any of its officers, directors, shareholders, employees, affiliates, agents, third-party content providers, sponsors, licensers, or the like, makes any representation or warranty or condition, either express or implied, to you:
That the Ping Pong Rewards and Loyalty Portal will be uninterrupted or error-free;
That the Ping Pong Rewards & Loyalty Portal or the computer server from which the Ping Pong Rewards & Loyalty Portal is made available, are free of viruses or other harmful components;
That it is the Merchant, and not Ping Pong, who is solely responsible for any goods provided to you, and therefore Ping Pong does not bear directly and/or indirectly any responsibility for this matter, including without limitation, for the availability, suitability or prices of such goods and/or services.
To the accuracy, content, timeliness, completeness, legality, reliability, quality or suitability of any information, advice, content, service, search results, products or merchandise provided through the Ping Pong Rewards & Loyalty Portal, Ping Pong makes, and you receive, no representations, warranties, or conditions, express or implied, statutory or otherwise with respect to:
- Ping Pong Rewards & Loyalty Portal, its content, merchandise, services, documents, information, items, or materials provided by Ping Pong in connection with the use of the Ping Pong Rewards & Loyalty Portal; or
- Any goods or services or information received through or advertised on the Ping Pong Rewards & Loyalty Portal or received through links provided on the Ping Pong Rewards & Loyalty Portal, including without limitation no representations, warranties or conditions of merchantability, suitability, fitness for a particular purpose, non-infringement of proprietary rights or otherwise.
4.4. No oral advice or written information given by Ping Pong or its affiliates, or any of its officers, directors, employees, agents, providers, merchants, sponsors, licensers, or the like, will create a representation, a warranty or condition nor should you rely on any such information or advice.
4.5. In jurisdictions that do not allow the exclusion or disclaimer of certain warranties, the above exclusion may not apply to you.
5. LIMITATION OF LIABILITY
5.1. Under no circumstances will Ping Pong or any of its officers, directors, shareholders, employees, affiliates, agents, sponsors, licensers, or any other party involved in the creation, production, maintenance or distribution of the Ping Pong Rewards & Loyalty Portal be liable for any direct, indirect, incidental, special or consequential damages (including but not limited to loss of profits, business, anticipated savings, goodwill, use of data or other intangible losses) that result from either:
The use and reliance on the Ping Pong Rewards & Loyalty Portal; or
The inability to use of the Ping Pong Rewards & Loyalty Portal; or
Mistakes, omissions, interruptions, suspension, termination, deletion of files or email, errors, defects, viruses, delays in operation, transmission or service response time, or any failure of performance with respect to the Ping Pong Rewards & Loyalty Portal including without limitation those arising from acts of God, communications failure, theft, destruction or unauthorized access to Interlinked Media's records, programs, or services; or
Merchandise, products, or services received through or advertised on the Ping Pong Rewards & Loyalty Portal and merchandise, products or services received through or advertised on any links provided on the Ping Pong Rewards & Loyalty Portal; or
Information or advice received through or advertised on the Ping Pong Rewards & Loyalty Portal and information or advice received through or advertised on any links provided on the Ping Pong Rewards & Loyalty Portal; or
Any information, data, text, messages, and other materials that you email, post upload, reproduce, transmit or is otherwise distributed using the Ping Pong Rewards & Loyalty Portal, Ping Pong is unable to ensure or guarantee the security of any information transmitted over the Internet. Any information or data which you transmit to or by using the Ping Pong Rewards & Loyalty Portal is done at your own risk and Ping Pong shall not be responsible or liable for any damages or injury that may result from transmitting such information.
5.2. If any jurisdiction does not allow the exclusion or limitation of liability for consequential or incidental damages, liability is limited to the fullest extent permitted by law.
6. INTELLECTUAL PROPERTY
6.1. All intellectual property rights in the Ping Pong Rewards & Loyalty Portal, including all copyright, patents, trademarks, service marks, trade names, designs, whether registered or unregistered, information content on the Ping Pong Rewards & Loyalty Portal, any database operated by us and all Ping Pong Rewards & Loyalty Portal design, text and graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software (including applets and scripts) shall remain the property of The Access Group (or that of its licensors). You shall not, and shall not attempt to, obtain any title to any such intellectual property rights. All rights are reserved.
6.2. None of the material listed in Section 6.1 above may be reproduced or redistributed or copied, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means, sold, rented or sub- licensed, used to create derivative works, or in any way exploited without our prior express written permission. You may, however, retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not on any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Ping Pong Rewards & Loyalty Portal without our permission.
7. JURISDICTION AND GOVERNING LAW
8.1. These conditions and any and all documents specifically referenced herein constitute the entire agreement between you and Ping Pong with respect to the subject matter hereof.
If any provision contained in these conditions is determined by a court of competent jurisdiction to be illegal, invalid, or otherwise unenforceable, that provision shall be severed from these conditions and the remaining provisions shall continue in full force and effect.
This Agreement was most recently updated in March 2022.